Last Update: August 17, 2020

Welcome to wepersonalizethings.com, operated by We Personalize Things, LLC, a limited liability company in New Jersey. Your privacy is important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from wepersonalizethings.com (the “Site”). We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy only addresses We Personalize Things’ practices regarding information collected from visitors of the Site and only addresses information collected directly through or from the Site – it does not address or govern any information-gathering, use, or dissemination practices related to information collected from you other than directly through or from the Site, such as from telephone, postal mail, or additional offline means or media.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is incorporated into We Personalize Things’ Terms and Conditions (“Terms”) by reference, as if set forth fully therein. By using the Site, you agree and consent to the Terms and this Privacy Policy. By placing an order through our site you consent to our Customer Service policies.

INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

When you make a purchase or attempt to make a purchase through the Site, we may also collect information required for payment processing, such as credit or payment card number, expiration date, cvv number, billing address, company name, and other information required for payment processing (“Payment Information”).

HOW WE COLLECT INFORMATION

User Provided Information: We collect information that you provide directly to us, such as when you create or modify your account, request customer support or otherwise communicate with us. This information includes (a) your name, postal address, email address and telephone number; (b) username, password and other registration information; (c) transaction-related information, such as when you download or use applications from us or create an account; (d) information you provide us when you contact us for help; and (e) other information you choose to provide and enter using the Services.

We use a third party payment processor to assist in securely processing your Payment Information. When you pay with a credit card, the Payment Information that you provide through the Services is encrypted and transmitted directly to the Payment Processor. We do not store your Payment Information and do not control and are not responsible for the Payment Processor or its collection or use of your information.

Automatically Collected Information: Information is collected automatically, such as (a) your mobile device or computer type, including your system and application software; (b) the type of mobile device or computer you use, the pages and screens you view and how long you viewed them; (c) your mobile device’s unique device ID; (d) the IP address of your computer or mobile device; (e) your operating system, traffic data, logs and other communication data; and (f) metadata and other information associated with other files stored on your device (e.g., photographs, audio and video clips and personal contacts). Some of this automatically collected information is Personal Information.

Information Collected from Third-Party Sources: We may combine information we receive from other sources with information we collect through this Site. For example, (a) if you engage with a third-party site application whose Application Programming Interface (API) we use (or who uses our API), we may receive information about you or your connections from such site or application; or (b) if you are referred to us by one of our referral partners, we receive information about you from such referral partner.

COOKIES AND OTHER DATA COLLECTION TECHNOLOGY

We may use cookies, pixel tabs (also known as web beacons, flash cookies and clear GIFs) and similar technology (“Data Collection Technology”).

Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (i.e., the internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie may contain information about your computer, such as user settings, browsing history and activities conducted while using the Services. A web beacon (also called a pixel tag or clear GIF) is a piece of computer code that enables us to monitor user activity and website traffic. To learn more about cookies and web beacons, visit http://www.allaboutcookies.org/.

Data Collection Technology helps us improve your experience of the Site by, for example, storing your password, measuring the success of marketing campaigns, compiling statistics related to use of the Services and helping us analyze technical and navigational information about the Services in order to detect and prevent fraud. 

We may use other Data Collection Technology to collect information from the computer or device that you use to access the Site, such as your operating system type, browser type, domain and other system settings, including the language your system uses and the country and time zone in which your computer or device is located.

Our Site may include social media tools, including social media widgets or plug-ins, to connect you to our social media accounts. These features may set a cookie or use other automatic collection and tracking technologies to collect information about you and your use of the social media features through and in connection with our Site. These social media tools may be hosted by a third party. Your interactions with these tools and the corresponding social media platforms are governed by the privacy policies of the companies that provide such platforms.

We also use Google Analytics to help us understand how our customers use wepersonalizethings.com. Google Analytics is a Google service that collects aggregate information about use of the Services and reports website trends. Google Analytics does not directly identify individual users. You can learn about Google’s practices by visiting How Google uses your Personal Information. You can opt out by visiting www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

HOW WE USE AND PROTECT YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with order confirmation).

Additionally, we use this Order Information to (a) communicate with you; (b) screen our orders for potential risk or fraud; (c) when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Certain aspects of the Site may allow you to post or otherwise submit photos, videos, graphics, information, comments, and other content to the Site. Upon submission, all such content may become publicly available and may be viewed, read, collected, or used by others, outside of our control, including any geo-location, tags, or other metadata in such submissions. We claim no responsibility or liability for the content and/or activities resulting from these posts or submissions.

We are concerned about safeguarding your information. We use physical, technical, and organizational safeguards intended to protect information that we process and maintain. Unfortunately, however, no system or online transmission of information is completely secure. We cannot guarantee the security of information transmitted to or through the Site. Any transmission is at your own risk and we expect that you will use appropriate security measures to protect your information.

You are responsible for maintaining the security of any password or other form of authentication involved in obtaining access to password-protected or secure areas of the Services. Access to the Site through your credentials will be treated as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Site without notice if we suspect or detect any breach of security.

If you believe that information you provided to us is no longer secure, please notify us immediately using the Contact Email.

INFORMATION SHARING AND THIRD PARTY LINKS

The information you submit to us, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or requested service.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and so long as they agree to comply with our policies. For example, we use WooCommerce to power our online store, XPS Ship for shipping purposes, and Zakeke to assist us in the personalization of our products. We also use Google services for our email communication. To access their individual privacy policy, click on the company name: WooCommerce | XPS Ship | Zakeke | Google.

We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

The Services may include links to third-party websites and services that are not operated by us. When you click these links, you will be directed away from the Site. A link to a third-party website or service does not mean that we endorse it or the quality or accuracy of the information presented on or in such third-party website or service. If you decide to visit a third-party website or service, you are subject to its privacy practices and policies, not ours. This Privacy Policy does not apply to any Personal Information that you provide to these other websites and services.

YOUR INFORMATION – YOUR CHOICE

We generally retain Personal Information for so long as it may be relevant for the purposes identified in this Privacy Policy or at the time the information is collected, unless a longer period of time is required by law or unless you ask us to delete it sooner. 

You can stop collection of information by the Services by ceasing to use such Services.

If you would like to review, correct, update or delete Personal Information that you have previously provided to us or if you would like to suppress, restrict or receive an electronic copy of your Personal Information (if these rights are provided to you by applicable law), please contact us via the Contact Email.

In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database and any other limitations you would like to put on our use of your Personal Information. For your protection, we only fulfill requests when received from the email address associated with your account. We may need to verify your identity before fulfilling your request.

Please note that we often need to retain certain information for recordkeeping purposes and/or to complete any transaction that you began prior to requesting a change or deletion. We also may not allow you to review certain data for legal, security or other reasons.

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

(a)   the length of time we have an ongoing relationship with you and provide Services to you (e.g., for as long as you have an account with us or keep using the Services);

(b)   whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a certain period of time before we can delete them);

(c)   whether retention is advisable considering our legal position (e.g., for statutes of limitations, litigation or regulatory investigations).

Your Control of Cookies: Some web browsers, including some mobile web browsers, provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer, tablet or mobile device. You also may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Site. When you first visited the Site you were given the opportunity to Opt-in or Opt-out of cookies. You can find information on how to change your preferences in our Cookies Policy. This Cookies Policy is incorporated into We Personalize Things’ Privacy Policy by reference, as if set forth fully therein.

Do Not Track Signals: Some web browsers, including Safari, Internet Explorer, Firefox and Chrome, incorporate a “Do Not Track” (“DNT“) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives such DNT signal, the browser can block that website from collecting certain Personal Information. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators do not respond to DNT signals.

Notice to California Residents: California Civil Code Section 1798.83 permits individual California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the Contact Email.

Notice to International Visitors:  We are headquartered in the United States and the Services are controlled and operated from the United States. We process and store Personal Information in the United States, where privacy laws may not be as protective as in your place of residence. If you are using the Services from outside of the United States, by providing your Personal Information to us, you consent to the transfer of your Personal Information to the United States for processing consistent with this Privacy Policy.

Please note, that We Personalize Things does not disclose Personal Information to third parties for their direct marketing purposes.

CHILDREN’S PRIVACY

The Services are not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we have received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services.

CHANGES TO PRIVACY POLICY

The Effective Date of this Privacy Policy is set forth at the top of this webpage. As we add new features to the Services, we may amend this Privacy Policy. If we make a material change to this Privacy Policy that reduces your privacy rights, we will notify you in advance by sending an email and/or posting a notice in the Services. Your continued use of the Services after the Effective Date constitutes your acceptance of the amended Privacy Policy. The amended Privacy Policy supersedes all previous versions.

CONTACT US

If at any time you believe that we have not adhered to this Privacy Policy, please let us know. We will use good faith efforts to determine and correct the problem.

If you have any questions regarding privacy while using the Services or have questions about our practices, please contact us:

We Personalize Things, LLC
20 Edgewater Place, Edgewater, NJ 07020 USA
(551) 900-1199 | cs@wepersonalizethings.com